Support

Getting started

• Sign in with Apple when you first open Pinwhy.
• Save from Instagram, TikTok or YouTube: tap Share → Pinwhy. Or copy the link and open Pinwhy, and it offers to save it. You can also tap + and paste a link.
• Say why you’re saving it, or skip. In about a minute it becomes a card with the transcript, the hook, why it works and a summary.
• Tip: in the share sheet, scroll the row of apps to More → Edit and add Pinwhy to Favorites so it comes first.

Questions

A save didn’t work. Private or deleted posts can’t be saved. If a card shows “Couldn’t analyze”, touch and hold it, tap Delete and save the link again.

Is there a limit? You can save up to 50 new items a day. Saving something already in your library doesn’t count.

Is my library private? Yes. Only your account can see it.

How do I delete my data? Settings → Delete account removes your account and everything in it.

Contact

Email support@pinwhy.com. We usually reply within a day.